01666 823736


Meet the team

At Cross Hayes Pre School we understand the importance of a dedicated, highly motivated team in order to provide the high quality care all parents wish for their child. All our staff undergo a rigorous interview procedure along with the usual Disclosure and Barring Service (DBS) checks (previously CRB checks). All staff have the NVQ Level 3 or equivalent, safeguarding levels 1  & 2, behaviour management and first aid qualifications.


Mandy Mitchell

Joined Pre School: October 1997

Position: Supervisor and dedicated safeguarding lead

Qualifications: NVQ Level 3, Safeguarding Children Level 1&2, Advanced Safeguarding, Paediatric First Aid, Positive Behaviour Management

Hobbies: Sewing, Reading and Interior Design

Kate Cloke

Joined Pre School: Joined Pre School: January 2013

Position:Pre School Assistant

Qualifications: B Ed Honours, NVQ Level 3, Safeguarding Children Level 1 & 2, Paediatric First Aid, Positive Behaviour Management

Hobbies: Travel, Running and Cooking

Claire Edmeston

Joined Pre School: September 2011

Position: Pre School Assistant

Qualifications: BA (Hons) & PGCE, NVQ Level 3, Safeguarding Children Level 1 & 2, Level 3 Children & Young Peoples Workforce, Paediatric First Aid, Positive Behaviour Management, Fluent French Speaker

Hobbies: Cooking, Travel

Carlie Jordan

Joined Pre School: February 2017

Position: Pre School Assistant


What is a DBS Check?

Since March 2002, the Criminal Records Bureau (renamed as the Disclosure and Barring Service in December 2012), has enabled employers to check the criminal records of employees and potential employees, in order to ascertain whether or not they are suitable to work with vulnerable adults and children. For individuals working in certain positions, a valid DBS disclosure is a legislative requirement.

The Disclosure and Barring Service also manage lists of individuals who are barred from working with children and adults. New safeguarding regulations introduced in October 2009 place an obligation on employers, social services and professional regulators to notify the DBS of relevant information. This obligation ensures that individuals who pose a threat to vulnerable groups can be barred from working with them. It also makes it a criminal offence for barred individuals to apply to work with these groups and for employers to knowingly employ them.

The requirements for DBS Disclosures and the different levels vary from organisation to organisation, depending on the sector and the employees’ individual job role.

More information on DBS Disclosures and who is required to be checked can be found on the Disclosure and Barring Service website.


What does the NVQ Level 3 Qualification cover?

Advanced Childcare Apprenticeships Qualification (formerly NVQ Level 3 in Childcare)

Develop your skills and learn new ones

Covers key work skills such as communication, first aid and employment rights and responsibilities

Build knowledge through work experience

Includes the Level 3 Children and Young People’s Workforce qualification and functional skills

Main subject areas for Level 3 Childcare qualification include:


Health And Safety


Equality And Inclusion

Child Development

Creative Development

Personal Development



Tell me more about the first aid training

This paediatric first aid course meets the requirements of the Early Years foundation stage statutory framework.

The course focuses on emergency scenarios that are faced by professionals, including teachers, au pairs and playgroup leaders, looking after young children.

It meets Ofsted requirements for registered childminders and the requirements for nannies under the Approved Carers Scheme. It can also be used as evidence for employees working towards an NVQ in Childcare and Education

First aid kit

Action planning

Treatment of an unconscious casualty

Resuscitation (Child, infant and adult protocols)

Choking (Child, infant and adult protocols)

Asthma and diabetic emergencies

Head injuries




Sprains, strains and fractures

Poisoning, bites and stings

Foreign objects

Childhood conditions (e.g. measles, meningitis, croup)